All orders are made in the order that they are received. 

Orders placed during high volume seasons (tax season, black Friday, Christmas) can have longer lead times. 

Any orders cancelled after processing and before shipment are subject to a 10% order cancellation fee. If you wish to cancel your order you must notify us as soon as possible. Orders may not be cancelled after they have been shipped. 

Any transaction through PayPal requesting a refund (partially or fully) the fees that were originally charged will not be returned to you.

      - In the U.S. a fee of 2.9% of the transaction amount plus a fixed fee based on the currency (USD is .30) 

      - Outside the U.S. a fee of 4.4% of the transaction amount plus a fixed fee based on the currency type as well as any foreign currency exchange fees assessed.